Eng. Gustavo Ariza Arnedo
- MASTER IN MARKETING SYSTEMS ENGINEER
Executive leader specialized in Computer Security, with solid expertise in web and mobile platform development. Proven track record in the technological and human management of large-scale BPO campaigns across the United States, Spain, and Colombia, driving operational excellence, performance optimization, and cross-cultural team alignment. Strategic, decisive, and results-driven, with strong leadership capabilities, high adaptability, and the ability to thrive in complex, fast-paced environments.
Academic Background
A solid foundation built on continuous learning
Through rigorous study and academic discipline, I’ve developed the critical thinking and technical knowledge that guide every solution I design.
SENA – Security Specialization Computing
2011
Universidad Autónoma del Caribe – Master in Marketing
2008
Universidad Autónoma del Caribe – Systems Engineering
2006
ISO Internal Audit Course
9001-2015
2016
Professional Experience
Turning theory into real-world impact
Through rigorous study and academic discipline, I’ve developed the critical thinking and technical knowledge that guide every solution I design.
Senior manager
Tic Service SAS
2021 – Act
- I oversaw IT projects in the company.
- I identified and managed changes to the scope of each project, ensuring that cost impacts on timelines were clearly communicated.
- I assigned work and resources to team members, improving efficiency and task completion.
- I managed the day-to-day operations of the company, overseeing the areas of sales, marketing, and software development.
- I analyzed market trends and competition, developing effective sales strategies tailored to the.
- I created a sales management tool and was able to follow up on prospects.
Technical Manager
Cloudnets SAS
02/2016 – 05/2019
- Coordinated multiple communications technology projects simultaneously, ensuring 100% compliance with deadlines.
- I implemented perimeter security systems ( Fortinet), improving network security at customers.
- Lead telematics teams and developments for the development of customer projects.
- I oversaw supply chain and logistics, ensuring product availability and inventory efficiency.
- Analyse and improve projects to ensure management expectations and achieve successful outcome.
Information Systems Director
Corporación Universitaria Americana
01/2013 -12/2015
- Developed a plan for a software development project and successfully managed all aspects of the university project.
- I used Agile methodology to create project plans, track progress and ensure all deadlines were met with university units.
- Create the virtual university, performing the setup of the servers in the datacenter.
- Developed training materials for team members and conducted training sessions to ensure all team members had a thorough understanding of the systems department.
- Managed a team of 20 systems engineers to meet the needs of the university.
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Key Achievements
Milestones that define my professional journey
Every accomplishment tells a story of perseverance, innovation, and a drive to exceed expectations
Early delivery of key project
Delivered an IT infrastructure project one month ahead of schedule, with a 10% cost reduction.
Improved operational efficiency
Implemented new management tools such as treullo for teamwork.
Customer satisfaction
I achieved 100% customer satisfaction in national and international projects guaranteeing quality and efficiency.
Resource optimization
I optimized the allocation of resources and the use of new technologies, creating a management crm.