{"id":17,"date":"2025-04-22T02:38:11","date_gmt":"2025-04-22T02:38:11","guid":{"rendered":"https:\/\/contactus.ticservice.org\/portal\/home\/"},"modified":"2026-03-01T01:46:41","modified_gmt":"2026-03-01T01:46:41","slug":"home","status":"publish","type":"page","link":"https:\/\/contactus.ticservice.org\/portal\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t
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Eng. Gustavo Ariza Arnedo<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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- MASTER IN MARKETING\nSYSTEMS ENGINEER<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Executive leader specialized in Computer Security, with solid expertise in web and mobile platform development. Proven track record in the technological and human management of large-scale BPO campaigns across the United States, Spain, and Colombia, driving operational excellence, performance optimization, and cross-cultural team alignment. Strategic, decisive, and results-driven, with strong leadership capabilities, high adaptability, and the ability to thrive in complex, fast-paced environments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tmanager@ticservice.org<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\"FotoInge2\"<\/figure><\/a><\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Academic Background<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A solid foundation built on continuous learning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Through rigorous study and academic discipline, I\u2019ve developed the critical thinking and technical knowledge that guide every solution I design.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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SENA – Security Specialization <\/span><\/strong>Computing<\/strong>
<\/span>2011<\/span><\/p>

Universidad Aut\u00f3noma del Caribe – <\/span><\/strong>Master in Marketing<\/strong>
<\/span>2008<\/span><\/p>

Universidad Aut\u00f3noma del Caribe – <\/span>Systems Engineering
<\/span><\/strong>2006<\/span><\/p>

ISO Internal Audit Course
<\/span><\/strong>9001-2015
<\/span>2016<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Professional Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Turning theory into real-world impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Through rigorous study and academic discipline, I\u2019ve developed the critical thinking and technical knowledge that guide every solution I design.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Senior manager<\/strong>
<\/span>Tic Service SAS
<\/span>2021 – Act<\/span><\/p>

  • I oversaw IT projects in the company.<\/span><\/li>
  • I identified and managed changes to the scope of each project, ensuring that cost impacts on timelines were clearly communicated.<\/span><\/li>
  • I assigned work and resources to team members, improving efficiency and task completion.<\/span><\/li>
  • I managed the day-to-day operations of the company, overseeing the areas of sales, marketing, and software development.<\/span><\/li>
  • I analyzed market trends and competition, developing effective sales strategies tailored to the.<\/span><\/li>
  • I created a sales management tool and was able to follow up on prospects.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Technical Manager<\/strong>
    <\/span>Cloudnets SAS
    <\/span>02\/2016 – 05\/2019<\/span><\/p>

    • Coordinated multiple communications technology projects simultaneously, ensuring 100% compliance with deadlines.<\/span><\/li>
    • I implemented perimeter security systems ( Fortinet), improving network security at customers.<\/span><\/li>
    • Lead telematics teams and developments for the development of customer projects.<\/span><\/li>
    • I oversaw supply chain and logistics, ensuring product availability and inventory efficiency.<\/span><\/li>
    • Analyse and improve projects to ensure management expectations and achieve successful outcome.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Information Systems Director
      <\/strong>Corporaci\u00f3n Universitaria Americana
      <\/span>01\/2013 -12\/2015<\/span><\/p>

      • Developed a plan for a software development project and successfully managed all aspects of the university project.<\/span><\/li>
      • I used Agile methodology to create project plans, track progress and ensure all deadlines were met with university units.<\/span><\/li>
      • Create the virtual university, performing the setup of the servers in the datacenter.<\/span><\/li>
      • Developed training materials for team members and conducted training sessions to ensure all team members had a thorough understanding of the systems department.<\/span><\/li>
      • Managed a team of 20 systems engineers to meet the needs of the university.<\/span><\/li><\/ul>

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        Key Achievements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Milestones that define my professional journey<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Every accomplishment tells a story of perseverance, innovation, and a drive to exceed expectations<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Early delivery of key project
        <\/span><\/strong>Delivered an IT infrastructure project one month ahead of schedule, with a 10% cost reduction.<\/span><\/p>

        Improved operational efficiency
        <\/span><\/strong>Implemented new management tools such as treullo for teamwork.<\/span><\/p>

        Customer satisfaction
        <\/span><\/strong>I achieved 100% customer satisfaction in national and international projects guaranteeing quality and efficiency.<\/span><\/p>

        Resource optimization
        <\/span><\/strong>I optimized the allocation of resources and the use of new technologies, creating a management crm.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Eng. Gustavo Ariza Arnedo – MASTER IN MARKETING SYSTEMS ENGINEER Executive leader specialized in Computer Security, with solid expertise in web and mobile platform development. Proven track record in the technological and human management of large-scale BPO campaigns across the United States, Spain, and Colombia, driving operational excellence, performance optimization, and cross-cultural team alignment. Strategic, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":120,"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":285,"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/pages\/17\/revisions\/285"}],"wp:attachment":[{"href":"https:\/\/contactus.ticservice.org\/portal\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}